Note to self: Skip checking Frontier pricing out of WAS.
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How did United get involved? Did you buy replacement tickets there to continue the trip plan?We scrimped and saved and finally got enough miles to fly to Cabo San Lucas with Frontier Airlines. 5 weeks away from our trip they sent an email and after being on hold for HOURS we were informed that they cancelled both flights coming and going. They could have gotten us there 2 days before and home 3 days later as that is the only thing that worked . They offered us NOTHING to help out with anything. We now have tickets to the tune of $1477.52 total for both on United. So much for Free flights! Needless to say, we are not happy campers with Frontier. I think I can recite there whole on hold message as I have listened to it now about 1000 times!! Sigh!
We scrimped and saved and finally got enough miles to fly to Cabo San Lucas with Frontier Airlines. 5 weeks away from our trip they sent an email and after being on hold for HOURS we were informed that they cancelled both flights coming and going. They could have gotten us there 2 days before and home 3 days later as that is the only thing that worked . They offered us NOTHING to help out with anything. We now have tickets to the tune of $1477.52 total for both on United. So much for Free flights! Needless to say, we are not happy campers with Frontier. I think I , can recite there whole on hold message as I have listened to it now about 1000 times!! Sigh!
Note to self: Skip checking Frontier pricing out of WAS.
How did United get involved? Did you buy replacement tickets there to continue the trip plan?
So, I guess that Frontier gave you your miles back with processing fees, and now you have their miles you hate that you saved? I have miles with Delta but they don't fly here anymore. I have enough miles with American to fly to Coz, but hate the itineraries they've offered. Is it legal to sell miles now, or do you still have to skirt rules & lie?
I warned the original poster here that if he buys tickets now, the flights are sure to change in the interim. Sometimes changes require significant changes to plans, or I think they will offer to refund your money.
That blows. Another frontier story to join the rest. Wife gets absolutely rabid with hatred toward them, it's kind of amusing if it wasn't so out of character, anyone even mentions anything that sounds like frontier, like 'front door'... 'fruit', she hears it and immediately has to verbalize her hatred for them. She usually is pretty mellow with this sort of stuff, but frontier has really stuck a cord with her, well and a lot of other people are pissed too. I saw their consumer complaints have more than doubled in the last quarter.
We ended up with them over memorial day flying out of Mexico, the wife went on line to book the bags which is the 6th lowest version of what your bags will cost you on their multi-tiered baggage plan, website (as usual) blew up after repeated tries, she again had to contact them via phone, customer service couldn't complete the transaction over the phone but said they would 'put a note' in our file so when we arrived at the counter they would honor the internet check in pricing. Well of course arriving at the counter to fly home, you can imagine how it didn't go well, after 10 minutes they finally relented, wife was going to die first than pay them a penny more, but they dug their heels in on giving her the denver club or something she belongs to that gives you an addtional $5.00 discount on your bags, well, she wasn't having it and it was ugly and silly. All over $5.00, and this is the woman who will go order a $20 glass of wine with lunch. LOL. That five bucks just wasn't going to end up in their pocket. Something about them has people pissed and she was ready to swim home before giving them a penny more than they deserved. I found it humorous since she's just not that way, except I guess now when it comes to Frontier.
---------- Post added October 17th, 2014 at 11:03 AM ----------
I wouldn't exclude them, they suck about the same as the rest.
That blows. Another frontier story to join the rest. Wife gets absolutely rabid with hatred toward them, it's kind of amusing if it wasn't so out of character, anyone even mentions anything that sounds like frontier, like 'front door'... 'fruit', she hears it and immediately has to verbalize her hatred for them. She usually is pretty mellow with this sort of stuff, but frontier has really stuck a cord with her, well and a lot of other people are pissed too. I saw their consumer complaints have more than doubled in the last quarter.
We ended up with them over memorial day flying out of Mexico, the wife went on line to book the bags which is the 6th lowest version of what your bags will cost you on their multi-tiered baggage plan, website (as usual) blew up after repeated tries, she again had to contact them via phone, customer service couldn't complete the transaction over the phone but said they would 'put a note' in our file so when we arrived at the counter they would honor the internet check in pricing. Well of course arriving at the counter to fly home, you can imagine how it didn't go well, after 10 minutes they finally relented, wife was going to die first than pay them a penny more, but they dug their heels in on giving her the denver club or something she belongs to that gives you an addtional $5.00 discount on your bags, well, she wasn't having it and it was ugly and silly. All over $5.00, and this is the woman who will go order a $20 glass of wine with lunch. LOL. That five bucks just wasn't going to end up in their pocket. Something about them has people pissed and she was ready to swim home before giving them a penny more than they deserved. I found it humorous since she's just not that way, except I guess now when it comes to Frontier.
---------- Post added October 17th, 2014 at 11:03 AM ----------
I wouldn't exclude them, they suck about the same as the rest.
How did United get involved? Did you buy replacement tickets there to continue the trip plan?
So, I guess that Frontier gave you your miles back with processing fees, and now you have their miles you hate that you saved? I have miles with Delta but they don't fly here anymore. I have enough miles with American to fly to Coz, but hate the itineraries they've offered. Is it legal to sell miles now, or do you still have to skirt rules & lie?
I warned the original poster here that if he buys tickets now, the flights are sure to change in the interim. Sometimes changes require significant changes to plans, or I think they will offer to refund your money.