ems_is_4_me
Guest
To whom it may concern:
I have recently purchased a full set of gear from one of your dealers in Claremore, Oklahoma, Sub-Surface Water Sports. I had placed it on layaway and payed it off. The BC that they had, was the wrong size and, they didnt have the regulator or computer with him and that is ok I understand is hard to stock a lot of gear. The owner told me that he would have all of the gear shipped directly to my house from the distributor and to call for the tracking number last Monday; however, it is a week later and I have not had a returned call or email with the information. My gear is still who knows where. The owner does not want to return my phone calls or my emails. I am new to diving but dont think for a second I am stupid. I have done my research and received a good deal for the equipment that I have purchases. . Oceanic has good gear at a good price. I work hard for my money, and it angers me that I spend 1000.00 dollars at this oceanic dealer and he acts like it dont matter. It took me awhile to save up the money.. I am not one of these kind of people that makes a hundred thousand a year and can afford to buy all the best and newest gear. I am an average Joe trying to dive.
I have recently purchased a full set of gear from one of your dealers in Claremore, Oklahoma, Sub-Surface Water Sports. I had placed it on layaway and payed it off. The BC that they had, was the wrong size and, they didnt have the regulator or computer with him and that is ok I understand is hard to stock a lot of gear. The owner told me that he would have all of the gear shipped directly to my house from the distributor and to call for the tracking number last Monday; however, it is a week later and I have not had a returned call or email with the information. My gear is still who knows where. The owner does not want to return my phone calls or my emails. I am new to diving but dont think for a second I am stupid. I have done my research and received a good deal for the equipment that I have purchases. . Oceanic has good gear at a good price. I work hard for my money, and it angers me that I spend 1000.00 dollars at this oceanic dealer and he acts like it dont matter. It took me awhile to save up the money.. I am not one of these kind of people that makes a hundred thousand a year and can afford to buy all the best and newest gear. I am an average Joe trying to dive.