Any shop that would let new students use defective equipment....I would avoid. The liability falls on the instructor for allowing this equipment to be used and the shop.
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Here in Ny we have entertained the idea of changing our pricing structure.WHat the OP experienced is a big problem..What we are thinking of is to raise the price of an ow class by $100. So from $269. to $369..Thats for academics and confined water.When the prospective student signs up we hand them a non transferable gift certificate for $100. that can be applied towards personal gear only, for that individual . We hope that will prevent issues of gear purchased elsewhere.Sounds like a less than ideal situation. I too offer a discounted course fee to my students who buy mask, fins, snorkle, and boots, but I Always quote my full, undiscounted price and then tell them they can get xxx discount if they buy a,b,c.
Just curious...What type of diving do you get into now, a few years into it?