Hero 3 (Black) won't turn off!

[Dhboner]

Just got back from Cancun and while there I did a bull shark dive. I turned on my camera on the boat deck and set it to video mode. Some time during the descent the screen changed to a menu screen (can't remember the details but it was a screen I had not seen before). I attempted to scroll through and return it to video recording mode but it was unresponsive. I tried to turn it off and then on again (to reset) but it was frozen and would not turn off. When I got back on the boat, at the suggestion of the dive master, I put it in a rinse bucket (the dive master said he had heard that when frozen like this they can suffer heat build up). When we got back from the second dive the camera had turned off. When I got back to my hotel I took the battery out and charged it, re-installed it and then everything seemed to work fine (I could turn it on and off and scroll through the menus.

Has anyone else experienced this "freezing" and inability to turn off the camera?

 

[scubamarketing]

Yeah, common problem that GoPro doesn’t like to publicly admit to. Make sure you’re on the latest firmware and that you’re using one of their recommended memory cards, that seems to help some people.

 

[3D diver]

This happens occasionally with my H2's too (in the 3D configuration) so I try to shoot a clip before entering the water to be sure everything's working. I've had to swap batteries standing in full gear---tanks on back, buddy tapping his feet---several times.

 

[Hobby Mounts]

As above, I would guess you have old firmware. The latest firmware rectifies fixes this issue as long as you're using one of GoPros' recommended memory cards...

Firmware update >>> GoPro Official Website: The World's Most Versatile Camera

Recommended cards >>> SD Card Recommendations

 

[Garth]

I had to send mine back for a new one when this happened.


Garth