I placed an order for a couple of spare weight pouches for my Ranger LTD over a month ago with a reputable supply shop. I am still waiting and after a few emails have found out that for some reason apparently Zeagle and filling B O's are two words that are not in the same sentence. I like your equipment but, if trying to get parts and accessories is like nonexistent I'll buy from another equipment manufacturer, Mares, Scubapro, etc. Your office told him over two weeks ago that they were being shipped. I have no reason to doubt this vendor and will continue to buy from him because of his service and communication. I guess I would like to hear your side of this.