Good...that sounds correct.I do have it set to where her fingers just touch the top of the plate.
I don't think that can be helped. Remember, the tank will weigh almost nothing in the water where it matters.when I put a tank on it she says it pulls on her shoulders some,
You (she) should be able to get 2-3 fingers width of slack between the outside of the exposure suit and the underside of the webbing.I'm thinking that there's not enough webbing between the D ring and where it gets routed through by the hips?
Edit with a link you might find helpful.
Equipment Images
BTW: Before you decide the corrugated hose hangs too low and replace it, try it in the water. I've seen plenty of folks with the inflator below the D-ring.
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