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I don't know what else to say. I really don't. I made an honest sale with a brand new item, and it has totally backfired on me. I do feel for the buyer but I am sticking with my original decision. Hopefully the manufacturer will take responsibility for their mistake and help the buyer. I'm not a dealer, or a business, and I just honestly sold an item wanting to recoup some of my original cost.


I think it's time for you to take some responsibility here....


This seriously makes me question sea&sea's quality and I will be weary from purchasing an item from them.

No one is questioning Sea&Sea's quality. They are questioning your integrity. And I think it's pretty clear why.

I see this thread as a good example for everyone on SB to see an not to purchase an item from you.
 
"They are questioning your integrity. And I think it's pretty clear why."


Couldn't agree more.
 
Well this is absolute crap. Every piece of electronic equipment is tested before it leaves the factory - so this whole "If I tested it, it wouldn't have been new" argument is BS. I have sold a ton of stuff on Ebay and Craigslist and I can say without a doubt that this is just BS on the part of the seller, hands down. There's no arguing about it here. That's just wrong. You don't do that to people.
 
Not agreeing or disagreeing with anything here but a couple things:

Sometimes product comes straight from a manufacturer with another label over the serial number, or even written in. Sometimes things happen to a box, and they have to put product into another box. So having something written in over the original isn't necessarily something the seller did.

With respect to Paypal, the seller might not have been malicious in wanting the money sent as a gift...when sent as a gift, there are NO FEES for sending the money. If you send as a purchase of a product, the seller loses money in fees Paypal. He might have just been trying to get all he could back on this sale, by giving a low price and hoping to not lose money to paypal.

Not saying anything is right or wrong, but after reading all this......thought I would throw some of this out there.

As for the camera, things happen, whether new or not. As a seller of anything its up to you on how you fix the issue. The seller has stated his policy. As others have said, buyer beware. We have a consignment room, all customer owned, that is an all sales final room. Now, when items are agreed on price, sometimes the seller will say " if it doesn't pass hydro, I will give your money back" others say buyer beware. If you don't ask, I do believe in a little bit of personal responsibility in not finding this information out in the beginning.

Ebay has been around for a long time, people should be used to buying things online and asking questions before purchase. If your NOT, read this thread and learn to ask questions. A lot could have been prevented with a few simple questions before the sale was completed.
 
I guess people here have a "higher level of trust" with board members over some "random" off the internet selling things....

you would think that someone here would not be selling items and stabbing their "scubaboard brothers" in the backs if there's a problem...

I think that's true 99% of the time.... but clearly not in this case.
 
I guess people here have a "higher level of trust" with board members over some "random" off the internet selling things....

Have you met some of our board members? I mean there is this guy on here with a penguin avatar that... Ooops! :sprint:
 
I guess people here have a "higher level of trust" with board members over some "random" off the internet selling things....

Then that is their first problem. Unless you know where to find the person to go and kick their ass if there is a problem, then it is always Caveat Emptor. There is no reason to trust a stranger here anymore than a stranger of Craigs list or Ebay. The only difference is here you can slander the person after the fact if it goes awry.

you would think that someone here would not be selling items and stabbing their "scubaboard brothers" in the backs if there's a problem...

I would expect that this is true however I also believe that you are just as likely to have a bad purchasing experience on SB as you are on Ebay.

I agree that the seller in this case dropped the ball after the fact but I also am not prepared to say that he knowingly sold bad product or set out to screw anybody over. I think that Dive Rite In Scuba said it very well (IMO). There is still some responsibility for a buyer top do their homework no matter who they are buying from or what it is.
 
Have you met some of our board members? I mean there is this guy on here with a penguin avatar that... Ooops! :sprint:

pointing_penguin.jpg
 
This whole thing is very unfortunate. I recently bought a tank from someone on this board. I picked up the tank, shook his hand and even talked about possibly diving with him in the future. When I told him I would pay him through paypal as soon as I got home, he stated:

"Don't worry. I find that most divers are trustworthy to a fault"

For the most part, I think this is true. Not only will I continue to do business with this person, but I would also trust him enough to dive with him.

We engage in a dangerous activity in which our lives depend on trusting others. We are trained to assist others who need our help, even if the other person committed some error. Why can't this translate to the surface? .

It saddens me that divers are just like the rest of the population where someone would sell a defective piece of merchandise, assumed unknowingly, and choose to benefit from someone else's misfortune. Worse, it appears that the seller made little effort initially to even help the buyer, by contacting scuba.com, the manufacturer, etc. I thought we were better than that.
 
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