njdivebuddy
Registered
Zak, is there an expiration date on the upgrade program for current Icon owners? I spent over $1200 on mine (plus another $50 for shipping to send it back with problems after one dive) and would like to read some customer reviews before shelling out another $450 for this upgrade. I don't want to have problems with it like I did when I first purchased and have to pay for shipping back and forth. Then have someone from the company offer me a mask ("an $80 value") and apologies for all of my troubles (missed dive) and then never send one. So you can understand my hesitation.
And before I get a bunch of responses talking about shipping for warranty work isn't covered... The product did not perform in the way it was described on its maiden voyage. The company could not reprogram so they sent me another new unit. This was not a malfunction but a lack of function. Now that's out of the way, so don't bother with responses of this type.
And before I get a bunch of responses talking about shipping for warranty work isn't covered... The product did not perform in the way it was described on its maiden voyage. The company could not reprogram so they sent me another new unit. This was not a malfunction but a lack of function. Now that's out of the way, so don't bother with responses of this type.