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Obsessed?:But what is their frame of reference or experience on which to base the [senseless] complaining? Your analogy makes no sense at all, because what you really are stating to be completely comparing apples to apples is that the "review of the restaurant" would be made by someone that never ate food in their life before...
The student diver is diving for the first time, so, on what are they basing their complaints?
New divers most certainly have the qualifications to determine if they felt qualified to dive in open water or not.
Since it's an Open Water class, a diver who took the class, then didn't feel comfortable in open water would, by definition have a legitimate complaint.
Terry